Shipping policy

Shipping Information

We ship all orders from Taupō, New Zealand. Orders are processed within 1–2 business days and delivered NZ-wide via tracked courier.

Delivery Times

    •    North Island: 1–3 business days

    •    South Island: 2–5 business days

    •    Rural areas: Please allow a few extra days

Shipping Rates

    •    Flat rate $6 NZD per order

    •    Free shipping on orders over $60 NZD

Order Tracking

Once your order ships, you’ll receive an email with a tracking link.

Lost or Delayed Packages

If your package hasn’t arrived after 10 business days, email us at [add your email] with your order number and we’ll help track it down.